/Does the EMS Office address billing complaints?

No, billing issues are not in the regulatory scope of the EMS & Trauma System Office. Billing concerns can be addressed by the billing department at the agency that transported the patient.

If the billing department does not address your issues you may contact the Clark County Business Licensing Department at (702) 455-4252 or the Nevada Division of Insurance at doi.state.nv.us/scs/complaint.aspx.

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